Heading to ClioCon Oct 26-27?

Meet LegalMate in Boston

Heading to ClioCon Oct 26-27?

Meet LegalMate in Boston

Heading to ClioCon Oct 26-27?

Meet LegalMate in Boston

Heading to ClioCon Oct 26-27?

Meet LegalMate in Boston

Heading to ClioCon Oct 26-27?

Meet LegalMate in Boston

Heading to ClioCon Oct 26-27?

Meet LegalMate in Boston

Clio

Every call, logged in Clio.

RingCentralDialpadZoom PhoneQuo
Your phone system
LegalMate
Clio
Note + AI summaryTime entry, describedFiled on the matter

LegalMate listens to your calls on RingCentral, Dialpad, Zoom Phone or Quo, writes the summary, logs the time and files it on the right Clio matter. Nobody at the firm types a thing.

RingCentralDialpadZoom PhoneQuo
Your phone system
LegalMate
Clio
Note + AI summaryTime entry, describedFiled on the matter

How it works

From the call to the Clio record, without anyone typing

Nothing changes about how your team takes a call. LegalMate sits underneath your phone system and does the writing.

RingCentralDialpadZoom PhoneQuo
Inbound · Marcus Bell
Handled by Rachel Kim
Nobody opens Clio during the call.

01

Take the call like you do today

Desk phone, app or mobile. Recording stays on. Nobody opens Clio during the call.

Transcript → agent
“…so alternating weeks works for us. Can we get the stipulation drafted before the 22nd? And does the school change need Dana’s consent?”
Decided: alternating-week scheduleNext: draft stipulation before Oct 22Open: consent for school changeMatter: Bell, Marcus · Custody modification

02

The LegalMate agent reads the transcript

It pulls out what was decided, who owns the next step and which matter the call belongs to, the way a paralegal would.

In Clio · Bell, Marcus
✓Note with AI summaryMatter activity
✓Time entry · 1 hDescribed, billable
✓Filed on the matterContact + matter
Nobody typed anything.

03

Clio gets the record

A note, structured notes and a time entry with a written description, on the matter, ready to bill.

Setup

Live before your next client call

Two connections and one choice. Your team changes nothing about how it takes calls.

GeneralCall & message syncsConnected accounts
Clio ManageNot connected✓ Connected

Legal practice management software

ConnectDisconnect
RingCentral✓ Connected

Cloud-based phone system

Disconnect
Dialpad✓ Connected

AI-powered business phone system

Disconnect
Zoom PhoneNot connected

Cloud phone system with call recordings and transcripts

Connect
QuoNot connected

Communication platform with call and message management

Connect
Microsoft 365✓ Connected

Outlook email and calendar

Disconnect
Settings · Call & message syncs · Clio Manage
Assign latest open matter from one or many matters
Only assign a matter if the contact has one open matter
Do not assign a matter
Add AI summary to Clio communication
Add time entry to Clio Manage
Add structured note to Clio matter
Minimum call duration00 : 01

01

Connect Clio

LegalMate is listed in the Clio App Directory. Sign in with your Clio login and approve the connection to Clio Manage.

02

Connect your phone system

RingCentral, Dialpad, Zoom Phone or Quo. Recording stays on, the way it is today.

03

Choose your matching rule

Latest open matter by default, or leave multi-matter calls unassigned so your team picks.

We connect Clio and your phone system with you on the call.

In Clio

What lands in Clio after every call

Each call becomes a complete record on the matter, written by the LegalMate agent before anyone is back at their desk.

A note with the AI summary

What was discussed, what was decided and what happens next, in the matter’s activity.

Structured notes

Issues, decisions, deadlines and open questions, written the way a paralegal would write them.

A time entry with a written description

The call’s duration and a description of what was discussed, ready for pre-bill review.

Filed on the right matter and contact

Matched by phone number to the Clio contact and their open matter. Unmatched calls are flagged, not lost.

A link to the original call

Each note links to the call recording, so the full conversation is one click from the matter.

Text threads, too

Dialpad text threads sync into Clio with timestamps and sender, so texts sit next to calls.

CLIO MANAGE · MATTER ACTIVITY

Bell, Marcus · Custody modification

COMMUNICATION · PHONE CALL

Logged by LegalMate

Inbound call with Marcus Bell

Marcus confirmed the alternating-week parenting schedule works. Wants the stipulation drafted before the Oct 22 hearing. Asked whether the school change needs the other parent’s consent.

TIME ENTRY · BILLABLE

1 h · Telephone conference with client

Re: parenting schedule and timing of the stipulation; advised on consent requirement for school change.

NEXT STEPS

Draft stipulation by Oct 16 · Confirm consent requirement · Call back Thursday

What disappears

The admin that no longer sits with your team

The work between hanging up and the record being right in Clio is where billable time goes missing.

AFTER A CALL

TODAY

WITH LEGALMATE

Writing the call note

Writing the call note

Typed from memory later, or skipped on a busy day.

Written by the agent and on the matter before the next call starts.

Logging the time

Logging the time

Reconstructed at the end of the week, often rounded down.

A time entry with the call’s duration and a description of what was discussed.

Filing it to the matter

Filing it to the matter

Someone finds the right client and matter and attaches it.

Matched by phone number to the contact and their open matter.

Remembering what was promised

Remembering what was promised

Lives in one person’s head or on a notepad.

Next steps are in the note, and the agent can answer “what did I promise”.

Getting up to speed before a call back

Getting up to speed before a call back

Scroll the file, ask around.

Ask the agent for the last conversations with that client, then dial.

Texts with clients

Texts with clients

Screenshots, or nothing.

Dialpad text threads sync to the matter with timestamps.

Who it helps

Built for the people who run the firm

Same record, different job. Pick a role.

MANAGING PARTNER

See every client conversation without sitting in on it.

Every call anyone at the firm takes is on the matter with a summary and a time entry. You get the picture without chasing people for notes.

Visibility

Calls across the firm land on the matter with a summary, whoever took them.

Revenue

Time entries appear for calls that used to go unbilled, with descriptions that survive pre-bill review.

Risk

What was promised to a client is on the record, not in one person’s memory.

Matter matching

How LegalMate picks the right Clio matter

Rule-based, so it behaves the same way every time. Here is what happens to each call.

Caller’s number
Clio contact
One open matterSeveral open mattersNumber not in Clio
Filed on that matterLatest open matter, or your pickLogged as “no contact found”
Rule 1 of 3 · One open matter: Filed on that matterRule 2 of 3 · Several open matters: Latest open matter, or your pickRule 3 of 3 · Number not in Clio: Logged as “no contact found”

Ask the agent

Ask a question, get an answer from every call

The record in Clio is the summary. The LegalMate agent has the whole conversation, across every call and text the firm has had.

THINGS FIRMS ASK

Catch me up on Marcus Bell.

Catch me up on Marcus Bell.

What did I promise the Reyes client last week?

What did I promise the Reyes client last week?

Which calls this week still need a matter?

Which calls this week still need a matter?

Summarize every call about the Oct 22 hearing.

Summarize every call about the Oct 22 hearing.

Works inside LegalMate, and through the LegalMate connector in Claude, ChatGPT and Microsoft Copilot.

Email is searched and surfaced by the agent. It is not logged into Clio.

LEGALMATE AGENT

Catch me up on Marcus Bell.

Three calls since Sep 30. On Oct 9 he confirmed the alternating-week schedule and asked for the stipulation before the Oct 22 hearing. Still open: whether the school change needs the other parent’s consent. You said you would call back Thursday.

From 3 calls · 1 text thread · Bell, Marcus

FAQ

Clio integration questions, answered

Does LegalMate work with Clio Manage?

Yes. LegalMate is listed in the Clio App Directory and connects to Clio Manage with your Clio login. Calls, summaries, notes and time entries land on the matter in Clio Manage.

Does LegalMate work with Clio Manage?

Yes. LegalMate is listed in the Clio App Directory and connects to Clio Manage with your Clio login. Calls, summaries, notes and time entries land on the matter in Clio Manage.

What gets logged into Clio from a call?

The call transcript, an AI summary, structured notes, a link to the original call and a time entry with an AI-written description, all on the matching matter. Dialpad text threads sync too.

What gets logged into Clio from a call?

The call transcript, an AI summary, structured notes, a link to the original call and a time entry with an AI-written description, all on the matching matter. Dialpad text threads sync too.

Which phone systems work with the Clio integration?

RingCentral, Dialpad, Zoom Phone and Quo. Dialpad needs a Pro plan or higher. Zoom Phone works on any plan with call recording turned on.

Which phone systems work with the Clio integration?

RingCentral, Dialpad, Zoom Phone and Quo. Dialpad needs a Pro plan or higher. Zoom Phone works on any plan with call recording turned on.

How does LegalMate pick the right Clio matter?

It matches the caller’s phone number to the Clio contact, then to that contact’s open matters. With one open matter, the call is added automatically. With several, it goes to the latest open matter.

How does LegalMate pick the right Clio matter?

It matches the caller’s phone number to the Clio contact, then to that contact’s open matters. With one open matter, the call is added automatically. With several, it goes to the latest open matter.

What if a contact has more than one open matter?

By default the call is added to the latest open matter. If you would rather choose, a setting leaves the matter unassigned whenever there is more than one, so your team picks.

What if a contact has more than one open matter?

By default the call is added to the latest open matter. If you would rather choose, a setting leaves the matter unassigned whenever there is more than one, so your team picks.

What happens with calls from numbers that are not in Clio?

The call is still logged in Clio with the AI summary attached, marked “no contact found”. You assign it to the right matter afterward.

What happens with calls from numbers that are not in Clio?

The call is still logged in Clio with the AI summary attached, marked “no contact found”. You assign it to the right matter afterward.

How are time entries created, and can we edit them?

One time entry per call, with the call’s duration and an AI-written description of what was discussed. It is a normal Clio time entry, so you review and edit it like any other before billing.

How are time entries created, and can we edit them?

One time entry per call, with the call’s duration and an AI-written description of what was discussed. It is a normal Clio time entry, so you review and edit it like any other before billing.

Are text messages logged into Clio?

Dialpad text threads sync into Clio automatically, with timestamps and sender. Zoom Phone SMS is not available yet. Ask us about your phone system on the call.

Are text messages logged into Clio?

Dialpad text threads sync into Clio automatically, with timestamps and sender. Zoom Phone SMS is not available yet. Ask us about your phone system on the call.

Does LegalMate log emails into Clio?

No. Email is searched and surfaced by the LegalMate agent when you ask a question. It is not logged into Clio.

Does LegalMate log emails into Clio?

No. Email is searched and surfaced by the LegalMate agent when you ask a question. It is not logged into Clio.

How is this different from a native phone integration or Zapier?

Native integrations log that a call happened. Zapier moves fields and needs maintaining. LegalMate adds the transcript, an AI summary, structured notes and a time entry, matched to the right Clio matter, with nothing to configure.

How is this different from a native phone integration or Zapier?

Native integrations log that a call happened. Zapier moves fields and needs maintaining. LegalMate adds the transcript, an AI summary, structured notes and a time entry, matched to the right Clio matter, with nothing to configure.

Do we have to change how we take calls?

No. Desk phone, app or mobile, recording on, the way it is today. LegalMate sits underneath your phone system and writes the record in Clio.

Do we have to change how we take calls?

No. Desk phone, app or mobile, recording on, the way it is today. LegalMate sits underneath your phone system and writes the record in Clio.

Where are recordings and transcripts stored, and who can see them?

Recordings and transcripts stay in LegalMate under your firm’s account. Clio receives the summary, notes, time entry and link. See our privacy policy for retention.

Where are recordings and transcripts stored, and who can see them?

Recordings and transcripts stay in LegalMate under your firm’s account. Clio receives the summary, notes, time entry and link. See our privacy policy for retention.

See your calls land in Clio

Book a short call. We connect Clio and your phone system with you on the call, and you watch the first call come through with its summary, note and time entry.