If your firm is doing over $1M in revenue, you already know this:

Time is your inventory.

And yet most firms still treat their call data like an afterthought.

Calls happen. Notes get scribbled. Someone logs it into Clio later. Or doesn’t.

No one thinks it’s a big deal.

Until you zoom out.

There are two types of firms we talk to every week. And how they approach this problem says everything about how they grow.

Let’s break it down.

1. Firms Actively Evaluating Solutions (The Short Game)

These firms already know something’s broken.

They’ve felt the drag of:

• Manual call logging into their case management systems, like Clio

• Double entry between Dialpad or RingCentral and their client files

• Attorneys forgetting to track time

• Admin staff chasing down “Hey, who was that call with?”

They’re comparing options. Maybe even spreadsheets.

If that’s you, here’s the real question:

Are you buying software: or are you buying back billable time?

Because not all “integrations” are equal.

Some tools:

• Sync basic call logs.

• Require extra steps.

• Leave matching errors for your staff to clean up.

LegalMate does something different.

Here’s how it works, for firms using Clio for example:

• Every call (made or received) logs automatically into Clio Communications

• We use fuzzy matching to connect the right contact.

• It assigns the most recent open matter by default.

• It links the correct attorney.

• It tracks duration.

• It drops a direct link into the matter’s Notes tab.

• If AI is enabled, you get:

  • A clean 3–5 line summary.

  • Action items.

  • A follow-up email draft in your firm’s tone.

  • Optional time entry creation.

No extra tabs. No retyping. No chasing details.

The Result?

Your firm captures more time.

Your records stay clean.

Your team stops playing middleman between systems.

When you’re actively evaluating, it’s a head-to-head comparison. And in head-to-head comparisons, value wins.

If one solution saves your attorneys 5–10 hours a month and another saves 1–2… the math isn’t complicated.

At $300–$500 per billable hour, automation pays for itself quickly.

The firms that move fast here don’t look at price first. They look at leverage.

2. Firms Not Actively Looking (The Medium Game — and the Cost of Inaction)

This group is more interesting.

Nothing is on fire. There’s no big tech initiative. Things “work.”

But here’s what’s quietly happening:

• Calls aren’t consistently logged.

• Time entries are missed.

• Admin staff manually re-enter data.

• Transcripts and recordings live outside the matter file.

• Attorneys rely on memory.

It feels manageable.

Until you calculate the cost of inaction.

Let’s do simple math.

If:

• An attorney misses just 10 minutes of billable time per day

• At $350/hour

• Across 10 attorneys

That’s over $145,000 per year in lost revenue.

And that’s just missed time — not:

• Slower workflows

• Fragmented records

• Risk from incomplete documentation

• Admin payroll spent on data entry

Most firms don’t adopt automation because they’re unhappy.

They adopt it because they realize they’re leaving money on the table every single day.

The real risk isn’t switching tools. The real risk is staying manual while competitors automate. The firms pulling ahead right now aren’t necessarily working more. They’re tightening operations.

They’re:

• Capturing every call.

• Logging every minute.

• Keeping every matter clean.

• Reducing non-billable admin work.

And they’re doing it quietly, in the background.

The Pattern We See

Over $1M in revenue, firms start to split into two camps:

Operators

They look for leaks. They fix them early. They think in systems.

Reactors

They wait until inefficiency becomes painful.

LegalMate exists for operators.

We connect Dialpad ↔ Clio and RingCentral ↔ Clio so your communication data flows automatically into the system you already use.

No behavior change required. No retraining your team. No new platform to live in.

Just fewer manual steps and more captured time.

The Real Question

If you’re evaluating right now, ask:

Which solution gives us the most leverage per attorney?

If you’re not evaluating anything yet, ask:

How much revenue are we quietly losing every month because we haven’t automated this?

Either way, the opportunity is the same.

Less admin. More billable time. Cleaner operations. And in a firm doing $1M+ in revenue, that’s not a “nice-to-have.”

That’s margin.