Dialpad vs RingCentral for Clio: Which VoIP Is Right for Your Firm?
Dialpad vs RingCentral for Clio: Which VoIP Is Right for Your Firm?
Ali Zahid
•
Jan 15, 2026
If your law firm runs on Clio, your phone system shouldn’t sit on an island. Whether you're using Dialpad or RingCentral - or deciding between the two - how your VoIP connects to Clio matters more than most people realize.
Here’s what you need to know to make the right choice, and how to keep your calls, notes, and time entries flowing into Clio automatically.
Let’s start with the basics.
Feature | Dialpad | RingCentral |
|---|---|---|
Native Clio integration (ion8) | No (sunset) | No |
Works with LegalMate | Yes | Yes |
SMS sync to Clio | Yes | No |
Call logging into Clio matters | Yes (via LegalMate) | Yes (via LegalMate) |
AI summaries, transcripts, time entries | Yes (via LegalMate) | Yes (via LegalMate) |
Call quality | Strong | Strong |
Price (base tier) | ~$23/mo | ~$30/mo |
Desktop + mobile apps | Yes | Yes |
Clio’s native Dialpad integration is being phased out. That means firms looking for automatic call logging, matter matching, or SMS syncing need another option. That’s where LegalMate comes in.
Where LegalMate fits in
LegalMate connects Dialpad or RingCentral directly to Clio - automatically logging calls, matching them to the right contact and matter, and saving notes, summaries, and time entries without much manual input.
You get:
Automatic call logging (inbound and outbound)
Fuzzy matching to the right Clio contact
Matter assignment (defaults to the most recent open matter)
AI-generated summaries and action items
Optional draft time entries (billable or non-billable)
Transcripts and call recordings linked directly to the matter
If your team is still typing notes into Clio after every call - or worse, forgetting to - it’s probably costing you more than just time.
When to choose Dialpad
You want SMS messages synced into Clio (within the same thread)
You prefer a simpler UI and slightly lower pricing
You’re already using Dialpad and prefer its built-in features
When to choose RingCentral
Your team is already on RingCentral and you’re not looking to switch
You prefer its broader enterprise features
SMS sync isn’t a priority for your workflow
Either way, LegalMate handles the connection to Clio - and adds the automation layer that neither platform includes out of the box.
Final thoughts
Both Dialpad and RingCentral can work well for Clio-based law firms. But without the right integration, you’re stuck with manual call logging, scattered notes, and missed time entries.
LegalMate takes care of the admin - quietly, in the background - so your firm can focus on the work that actually moves cases forward.
Interested in knowing more? Learn more about our Dialpad to Clio integration here, and our RingCentral to Clio integration here.
If your law firm runs on Clio, your phone system shouldn’t sit on an island. Whether you're using Dialpad or RingCentral - or deciding between the two - how your VoIP connects to Clio matters more than most people realize.
Here’s what you need to know to make the right choice, and how to keep your calls, notes, and time entries flowing into Clio automatically.
Let’s start with the basics.
Feature | Dialpad | RingCentral |
|---|---|---|
Native Clio integration (ion8) | No (sunset) | No |
Works with LegalMate | Yes | Yes |
SMS sync to Clio | Yes | No |
Call logging into Clio matters | Yes (via LegalMate) | Yes (via LegalMate) |
AI summaries, transcripts, time entries | Yes (via LegalMate) | Yes (via LegalMate) |
Call quality | Strong | Strong |
Price (base tier) | ~$23/mo | ~$30/mo |
Desktop + mobile apps | Yes | Yes |
Clio’s native Dialpad integration is being phased out. That means firms looking for automatic call logging, matter matching, or SMS syncing need another option. That’s where LegalMate comes in.
Where LegalMate fits in
LegalMate connects Dialpad or RingCentral directly to Clio - automatically logging calls, matching them to the right contact and matter, and saving notes, summaries, and time entries without much manual input.
You get:
Automatic call logging (inbound and outbound)
Fuzzy matching to the right Clio contact
Matter assignment (defaults to the most recent open matter)
AI-generated summaries and action items
Optional draft time entries (billable or non-billable)
Transcripts and call recordings linked directly to the matter
If your team is still typing notes into Clio after every call - or worse, forgetting to - it’s probably costing you more than just time.
When to choose Dialpad
You want SMS messages synced into Clio (within the same thread)
You prefer a simpler UI and slightly lower pricing
You’re already using Dialpad and prefer its built-in features
When to choose RingCentral
Your team is already on RingCentral and you’re not looking to switch
You prefer its broader enterprise features
SMS sync isn’t a priority for your workflow
Either way, LegalMate handles the connection to Clio - and adds the automation layer that neither platform includes out of the box.
Final thoughts
Both Dialpad and RingCentral can work well for Clio-based law firms. But without the right integration, you’re stuck with manual call logging, scattered notes, and missed time entries.
LegalMate takes care of the admin - quietly, in the background - so your firm can focus on the work that actually moves cases forward.
Interested in knowing more? Learn more about our Dialpad to Clio integration here, and our RingCentral to Clio integration here.
Finally, a note-taker that understands your practice.
Get in touch and let’s chat about how we can help grow your business.
Finally, a note-taker that understands your practice.
Get in touch and let’s chat about how we can help grow your business.
Finally, a note-taker that understands your practice.
Get in touch and let’s chat about how we can help grow your business.
